Contact Us

Thank You for your interest in OXY® Skin Care, a part of The Mentholatum Company family of brands.

Your feedback is very important to us.  The Mentholatum Company will do its best to respond to your inquiry as quickly as possible. Please know that your questions/comments have been forwarded to the appropriate department.

If you need to report an adverse reaction to one of our products, please call 1-877-636-2677. Reports of adverse events should not be sent via e-mail or through this form. All other inquiries should be made with this email form. Your cooperation is appreciated.

Again, thank you for your inquiry. A member of our team will follow up with you.


The Mentholatum Company
707 Sterling Drive
Orchard Park, NY 14127
1 (877) 636-2677
Hours of Operations:
Monday through Friday - 9am to 5pm ET